Terms and Conditions
Terms and Conditions
These Terms and Conditions were last updated on 31st of November, 2024.
Please read these Terms and Conditions (“Terms”) carefully before using the services at https://www.ostromconsulting.com (“the Service”) operated by Ostrom Hospitality Consulting Group AB (“us”, “we”, or “our”). These Terms set forth the legally binding terms and conditions and constitute the entire agreement between you and Ostrom Hospitality Consulting Group AB (Baltzar von Platensgata 13, 112 42 Stockholm, Sweden) for your use of the Service. The term “you” shall also include your employees or other authorized users to the extent applicable and permitted under your subscription of the Service.
By accessing or using the Service in any manner, including, but not limited to, visiting or browsing the Service, subscribing to automated emails, or contributing content or other materials to the Service, you agree to be bound by these Terms (“Agreement”). Capitalized terms are defined in these Terms.
1. The Service
We reserve the right to modify, discontinue, and restrict, temporarily or permanently, all or part of the Service without notice at our sole discretion. Neither we nor our suppliers or licensors will be liable to you or to any third party for any modification, discontinuance, or restriction of the Service.
2. Eligibility
The Service is intended for business users only. It is not intended for consumers (individuals acting primarily for purposes other than trade, business, or profession). As such, consumer protection legislation does not apply to the Service.
3. Account Registration
You must register to use certain features of the Service. When registering, you agree to:
(a) provide accurate, current, and complete information about yourself as prompted by the registration forms on the Service (“Registration Data”);
(b) maintain the security of your login credentials;
(c) promptly update the Registration Data to keep it accurate and complete;
and (d) notify us immediately of any unauthorized use of your account or other security breaches by contacting us at info@ostromconsulting.com.
4. Fees and Payment
We charge fees for certain features of the Services (“Paid Services”). Ostrom Hospitality Consulting Group AB reserves the right to implement or change fees at any time with notice.
All prices listed on the website are exclusive of applicable taxes. Paid Services may be purchased via credit card or invoicing. Non-payment may result in suspension or termination of your access to the Service.
5. Use Restrictions
Your use of the Service is subject to compliance with these Terms. Unauthorized actions include, but are not limited to:
• Using automated tools (e.g., bots, scrapers) without written consent.
• Circumventing measures designed to restrict access.
• Overloading the Service infrastructure.
• Violating applicable laws and regulations.
We may suspend or terminate access to the Service for any violations.
6. Intellectual Property and Trademarks
We own all rights to the Service, including intellectual property rights. Except as explicitly permitted, you may not copy, distribute, or use any content from the Service without prior written consent.
Ostrom Consulting, its logos, and any associated trademarks are the property of Ostrom Hospitality Consulting Group AB. All other trademarks belong to their respective owners.
7. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will meet your requirements or be uninterrupted, error-free, or secure.
8. Term, Cancellation, and Termination
Subscriptions may automatically renew unless terminated. You may cancel your subscription at any time. We reserve the right to terminate your access to the Service without notice for any violations of these Terms.
9. Data from Third Parties
The Service may integrate data from third-party sources. We are not responsible for the content, privacy policies, or practices of these sources. Use of such data is subject to additional terms provided by the third party.
10. Links to Other Sites
Our Service may include links to third-party websites. We are not responsible for the content or practices of these sites. We encourage you to review their terms and privacy policies.
11. Privacy Policy
Our Privacy Policy governs the collection and use of personal data. By using the Service, you agree to the terms outlined in our Privacy Policy, available at https://www.ostromconsulting.com/privacy-policy.
12. Customer Data
You retain ownership of all data you provide to the Service. We reserve the right to anonymize and aggregate such data for statistical purposes and to improve the Service.
13. Feedback
Feedback provided by you is non-confidential, and we may use it without restriction or compensation.
14. Limitation of Liability
We are not liable for indirect or consequential damages arising from your use of the Service. Our total liability is limited to SEK 1,000. Exceptions apply in cases of fraud, gross negligence, or other mandatory liabilities.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of Sweden. Disputes will be resolved in the courts of Stockholm, Sweden.
16. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.
17. Contact Us
If you have questions or concerns about these Terms, please contact us:
• Ostrom Hospitality Consulting Group AB
Baltzar von Platensgata 13, 112 42 Stockholm, Sweden
• Phone: +46 (0) 723 503 708
• Email: info@ostromconsulting.com